1. Use of this website and contact forms
This website is operated by Astros Marketing (Pty) Ltd on behalf of UV Ink, based in Epping, Cape Town. The site is intended for customers and trade users seeking information about UV-curable inks, compatibility support, sample requests and courier delivery across South Africa.
You may browse the site for lawful business purposes only. You must not use the enquiry form, product pages or support content in a way that is misleading, unlawful, abusive or designed to interfere with the normal operation of the site.
- Use accurate contact details when submitting an enquiry.
- Do not submit false compatibility information or orderes.
- You may not try to gain unauthorised access to any part of this website.
2. Product information, compatibility and curing guidance
UV Ink supplies UV-curable inks for flatbed and roll-to-roll printers used in signage, graphics, packaging and related print work. Product descriptions, curing notes and adhesion guidance are provided for general information and should not replace your own production testing. Printer compatibility depends on the print system, ink set-up, media, curing method and operating conditions.
Always follow the safety data sheet supplied with the product and wear gloves when handling inks or cleaning materials. Use suitable ventilation and keep material away from food areas, open flames and unauthorised access. If you are unsure about a substrate, request a compatibility check or sample support before starting full production.
- Check curing settings before running production.
- Test adhesion on the intended media first.
- Follow operator training notes for safe handling.
3. Orders, stock support and delivery areas
Orders are placed by enquiry through the contact page and are subject to stock availability, compatibility checks and confirmation of the requested items. UV Ink supports courier delivery from Epping, Cape Town to Cape Town, Johannesburg, Durban, Pretoria, Gqeberha, Bellville and Paarl, with delivery timing depending on location and service conditions.
We may assist with repeat order management, sample pack preparation and production planning, but we do not guarantee immediate stock on every item. If a product is temporarily unavailable, we may suggest an alternative or provide guidance on the next suitable supply option.
- Courier delivery is subject to address accuracy and access at the delivery point.
- Risk in transit may pass according to the agreed courier arrangement.
- Any special handling request must be confirmed before dispatch.
4. Technical support, training and safe handling
UV Ink may provide remote technical help, operator training, safe handling briefing and curing guidance to help customers get consistent results. These services are intended to support production use, but they do not replace the printer manufacturer’s instructions or your own site procedures.
You remain responsible for ensuring that staff are trained, that the work area is suitable and that municipal and workplace safety rules are followed.
- Keep records of settings used for each substrate.
- Allow for ambient temperature and humidity changes.
- Stop use if the ink behaves unexpectedly on your equipment.
5. Intellectual property and website content
All text, layout, images, product descriptions and downloadable material on this site are protected and may not be copied, altered or reused without written permission. You may print or save information only for internal business use connected to purchasing, evaluation or technical reference.
You may not reproduce the content for resale, public distribution or any competing service. Any trade mark, logo or product reference that appears on the site remains the property of its respective owner and is used only where necessary to describe products or services.
- Do not scrape content or republish it elsewhere.
- Do not remove copyright notices or technical notes.
- Do not use site content to imply unauthorised endorsement.
6. Liability, changes and contact
While reasonable care is taken to keep information current, UV Ink and Astros Marketing (Pty) Ltd do not accept responsibility for losses caused by incorrect use of the site, unsuitable application methods, site interruptions or decisions made without proper testing. Inks, curing methods and printer compatibility can vary from one production setup to another, so final responsibility for use rests with the customer.
We may update these terms from time to time without prior notice. Using the UV Ink site after a change means you accept the new terms. For enquiries about these terms, product support or delivery arrangements, please write to UV Ink through the contact page form with your printer model and ink colours.
- Review the terms before each new order or trial run.
- Use the contact form for formal questions or corrections.
- Keep your own safety and production records up to date.